JobCalPro Help Center

How can we help?

Find answers about scheduling, customer records, and invoicing, or open a ticket for help with your business account.

Knowledge base

Frequently asked questions

Getting started

Where do I sign in?

Use the JobCalPro address assigned to your business and sign in with your business account. If you need help finding the address, open a support ticket.

Where can I try JobCalPro?

Open the public JobCalPro demo from the link below to explore scheduling, customers, and invoicing.

Scheduling and customers

How do I set appointment days and time windows?

Open Schedule Settings from Options to configure working days, time windows, and appointment capacity.

How do I turn equipment records off?

Open Options and turn off Equipment Fields. Customer Photos are available separately on the customer record.

Can I upload several customer photos at once?

In JobCalPro v1.5.26, open a customer record and scroll to Customer Photos below Parts. Select up to three JPG, PNG, or WebP images per upload.

Invoices and estimates

How do I turn an estimate into an invoice?

Open the estimate from Invoices & Estimates and use its conversion action to create an invoice.

When does an appointment move to Completed?

When a payment fully pays an invoice linked to an appointment, JobCalPro can mark that appointment Completed automatically.

Open the JobCalPro demo